How do refunds or cancellations work?
As may be the case, delivery requests sometimes get cancelled, even after the driver has been called. The cancellation fee is $3.00 if a driver has already been requested for more than five minutes. If the recipient no longer wants the product upon delivery, and wishes sends it back to the sender, it is not the responsibility of the driver to deliver it back. The sender will need to request this as an additional service, and pay for it as if it were a new delivery.